FAQS

 

Q: Pro Flight Yoke and Windows 7 - 10 minute sleep issue

 

Windows 7 has similar settings as XP in the USB root HUB power management. If you notice that your Pro Flight Yoke becomes un-responsive after 10 minutes (usually to the second) then it is most likely to do with power the management settings in device manager.

Follow all the steps below to fix this issue

Firstly you will need to change the option Allow the computer to turn off this device to save power for the Yoke:

To view the Allow the computer to turn off this device to save power check box, follow these steps:

 

  • Click Start , type device manager in the Start Search box, and then click Device Manager in the Programs list.
    If you are prompted for an administrator password or confirmation, type your password or click Continue.
  • In the Device Manager dialog box, expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.
  • In the USB Root Hub Properties dialog box, click the Power Management tab. The Allow the computer to turn off this device to save power check box is displayed.

After this you should no longer see the Yoke powering down after 10 minutes. If there are still problems then contact tech support.

Note: Windows 7 by default will then reverse this setting when a device is unplugged from that USB port or the PC is restarted, you will need to follow these instructions to allow Windows 7 to remember the power management setting:

To work around this problem, enable the USB selective suspend option. To do this, follow these steps:

 

  • Click Start , type power options in the Start Search box, and then click Power Options in the Programs list.
  • If you are prompted for an administrator password or confirmation, type your password or click Continue.
  • Click Change advanced power settings
  • In the Power Options dialog box, expand USB settings, and then expand USB selective suspend setting.
  • If you want to enable Windows Vista to turn off the USB root hub when the computer is running on battery power, click Enabled in the On battery list.
  • If you want to enable Windows Vista to turn off the USB root hub when the computer is plugged in to a power outlet, click Enabled in the Plugged in list, and then click OK.

http://support.microsoft.com/kb/930312 is the Microsoft Support page that relates to this:

Technical support telephone numbers can be found here

 

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